News

Merry Christmas and PF 2026

12/23/2025

Dear Clients,
we wish you peaceful and joyful Christmas holidays, filled with well-deserved rest and time spent with your loved ones. 🎄✨

In the New Year, we wish you good health, happiness, personal satisfaction, and professional success. 🍀
Whether you use our system to book sports activities, sell tickets, or in any other way, we believe the year ahead will bring you success, new and satisfied customers, and continued growth of your business. 📈🤝

We look forward to being part of your success.
The reenio Team

Customer labels Improvements

10/16/2025

Did you know that you can assign labels to individual customers? These labels can then play a role in conditional pricing, access to resources, exports, and more.

A new feature now allows automatic label assignment based on the source used for the reservation. In the advanced settings of a Place, Service, or Employee, you can set a specific label that will be automatically assigned when a customer creates a reservation. This automation is especially useful for various marketing activities, allowing you to easily distinguish customers who have used a specific service offer and continue working with them accordingly.

Calendars for better overview

10/1/2025

Do you have many resources and want to navigate appointments and reservations more easily? In the events or reservations calendar, you can create and use custom calendars that work as a predefined filter for Resources, Places, Services, or Employees. These calendars can then be switched very easily, giving you a quick way to change your view of events or reservations in the calendar.

These same calendars can also be used within the navigation guidepost on the reservation page (Settings – Reservation Page – Basic Settings – Guidepost Content), which makes it very simple to filter the offer for customers based on a comprehensive selection of resources.

File upload during registration

8/26/2025

You probably already know that in the system you can activate a data storage feature for saving specific files linked to reservations or customers. A new option now makes it possible to obtain such files directly from customers during their registration process. The registration form can be extended with an additional field type that allows file uploads. You can find the option to add such a field to the registration form in Customers – More... – Custom Data Fields.

This can be useful, for example, in situations where you need to keep a customer’s photo, some type of confirmation, or other kinds of data required for providing services.

Automation for coupon codes

7/4/2025

Would you like to offer your customers a discount code for their next booking after they’ve successfully used your services? Would you like to give newly registered customers a voucher for their first booking for free? Such marketing incentives are often a very effective tool for attracting loyal and returning clients.

Our system can now help you with this efficiently. As part of the setup for custom email messages (triggered by specific events related to reservations or registrations), you can include a uniquely generated coupon code in the email content, which the customer can then use. The setup is very simple and makes full use of the coupons you have already configured and prepared in the system. The coupon code is attached during the configuration of the specific custom message (Settings – Custom Messages).

As part of the automation, a new unique code for the given coupon is generated and included in the sent custom message. The customer then receives a coupon (their own unique code) that can be used exactly according to the defined parameters and options (value, validity, etc.).

Improved support for the GMAIL.COM sender address

6/11/2025

Do you use your gmail.com address as the sender of emails from the system? You now have the option to connect the booking system (Settings - General Settings - Email) directly to your Gmail account.

This integration ensures that emails will be sent directly through your Gmail account, which provides proper authorization for these messages. As a result, the deliverability and authentication of system emails will be significantly improved, thanks to valid SPF, DKIM, and DMARC configurations.

Revolut and PayPal Payment Gateways

4/29/2025

Would you like to offer online payments on your booking page and use modern global solutions to do so? Then you might be interested in our new feature, which introduces support for integrating Revolut and PayPal payment gateways.

These gateways are among the European and global leaders in modern online banking, and integrating them into your booking process can be a very attractive choice. If your business operates internationally and your customers are typically users of Revolut or PayPal, then using one of these gateways is definitely worth considering.

Reservations rating and review

4/14/2025

Obtaining feedback from customers is undoubtedly an important aspect of any business. As part of communicating with customers, it is therefore very appropriate to think about the possibility of obtaining such feedback - and the reenio system can now help you with this.

Using the functionality called Review forms, it is possible to send customers the custom messages, which include the option to rate a completed reservation using stars. At the same time, it is also possible to define other specific questions and form elements that the customer can answer and thus provide valuable feedback. You can learn how to create a rating and provide it to customers using your own message in the documentation.