Seat reservations

Event type Seat reservations / Seats allows to make reservations in two modes, for the entire term (from - to) or for any time slot. In addition, the event will define a map of seats that the customer can specifically reserve.

The price per reservation is defined by a base price that is assigned to each category of seats. This basic category price can then be extended by price variations or conditional prices. In the case of booking the entire time period of event, the pricing is simple and the price of the reservation corresponds to the prices of the categories itself. In the case of a time slot booking, the price of the reservation is the result of multiplying the time slots and the category prices, according to the event settings.

In advanced setting of the event it is also possible to enable reservation code generation for each seat, by ticking this option the generated ticket with the code will be supplemented with a specific row number and seat number, table number or other object identification. So if you want to have a separate code for each reserved seat, this setting makes it possible.

Mode of time based reservation

As already mentioned, this type of event offers two booking options in terms of time interval. The first is standard booking of the entire event. In this case, the time of the booking is precisely defined by the time of the entire event and the specific place is booked for the whole event. The customer does not have the possibility to choose the time in any way, it is already determined by the datetime setting. This mode is typically suitable for various concerts, balls, seminars, booth rentals at events, etc.

The second option is to book for any time period (you need to select "Custom reservation time") within the event. In practice, this is a situation where places on the map are offered for booking throughout the day, but the reservation itself can only be for 1 or 2 hours. So it is a kind of time sharing of places. In this case, the customer chooses not only the specific places on the map, but also the time from and time to, according to the settings and his requirements. If the customer chooses a place that is no longer available at a given time or during a time period set by the customer, he is informed about it, including the visualization of information about which places are not available or when they will be available again. This mode is particularly useful for booking shared office space, meeting rooms, parking spaces or tables in a restaurant.

Concert ...

The user can create a map of the concert hall and can also set different price categories as needed. For each price category, it is possible to further define specific price variants, for example for discounted inputs. The customer is allowed to choose from the map of the layout of the concert hall.

Ballroom, ball, ...

When creating a seating map for a concert event, as in the previous case, it is convenient to use sections to create a seating map, but you can also create a seating map using a set of tables. In the following example, you can see an example of creating a map using a set of tables where you can set the table shape and determine the number of chairs.

Office facilities

The reservation system can also be used for specific purposes, such as reserving office space. Not only tables and chairs, but also objects of their own shapes (polygons) can be included in the map, which can represent specific rooms, the contours of which can be quite complex. To approximate the internal organization of the room, it is enough to use static objects, and thanks to this, the booker has a clear overview about what is available within the room.

In this case, a reservation for any time slot will typically be used, making it possible to book, for example, one office several times in one day while ensuring that the reservations do not overlap.

Parking

In addition to seats or entire rooms, it is also possible to reserve e.g. parking spaces. In the case of entire garages, it is possible to add other objects such as columns or stairs to the map. Reserved parking spaces for the disabled may be equipped with a specific wheelchair symbol, which can be found in the menu of static objects.

In this case, it is also common to use a reservation for any time slot, so that one parking space can be shared and used several times during the day.

Map of seats and tables

For events such as balls or concerts, it is advisable to offer customers a map of the seats from which they can choose. So before creating the deadline, you need to create a resource and prepare a seat/table layout map that is displayed to customers.

Creating the event itself involves setting up important information about the event. The user must not forget that in the section reserved resources must be set at least one resource, which is usually the venue. When a user selects just one of the map templates, the names of each category are displayed, which can then be assigned a price.

Create a map

Each map consists of two types of objects: bookable objects and static objects. The editing of these objects takes place interactively directly in the map area, where it is possible to select individual objects, change their size, perform rotation, etc. When selecting an object, small icons are always displayed next to it, which allow you to start the corresponding functions (internal editing, duplication, deletion, change order, etc.). At the same time, each object has its own parameters, which can also be adjusted as needed, typically the name, color, capacity, etc.

When working with objects, it is important to know several workflows:

• using the mouse and simultaneously pressing the Shift key, it is possible to mark several objects at once and then work with them and set their common parameters. Similarly, it is possible to press the Shift key and simultaneously drag the mouse to select and mark multiple objects on the desktop.
• some objects have the possibility of "internal editing", by clicking on the pencil icon. In this editing mode, for example, individual seats or rows within a section or individual objects within a group are edited.
• objects (bookable and static) can be grouped into "one object" by selecting multiple objects at once (using the Shift key) and clicking on the grouping icon. Such a group then creates a logical object with which it is possible to work effectively, and at the same time all bookable objects in the group are booked as a single unit. This is suitable, for example, in a situation where the entire office is booked, incl. equipment, or when you need to design a specific arrangement of chairs when reserving a specific table.
• to end internal editing or unmark objects, just click outside of these objects on the basic map area.

Bookable objects

These are the type of objects that create an offer for the customer and allow a specific selection of what they want to book. This is, for example, a section of seats, individual chairs, tables or their combination, a parking space or a general bookable point (especially suitable if a custom graphic is set on the background of the map). Usually, these objects have an unchangeable capacity, i.e. the reservation of the object corresponds to one reservation. The object of the polygon type is worth a special mention, which allows you to define any space that can have a set bookable capacity greater than 1. In this way, it is thus possible to very easily define, for example, a sector at a concert in "standing" mode, when there is no need to specify a specific place , but only the given sector and number of viewers. Similarly, it is possible to create a map of the offices and thus enable the reservation of individual separate spaces.

Within the map, categories are also defined, which then involves the color assignment of individual objects to a given category. These categories are then used in the editing of the term to specify the price per unit reservation (price corresponding to one reservation). Here, it is important to correctly set not only the assignment of objects to categories, but also whether the price corresponds to the type of reserved object (typically, there can be a problem when reserving the entire table or individual chairs at the table, see below). Objects that are not assigned to a category can be reserved, but cannot have a price assigned to them.

Static objects

In order to offer customers an effective overview of the situation that is offered to them for booking, it is possible to use so-called static objects in the map. Their task is to complement the appearance of the map or to provide additional information, however, these objects cannot be reserved. Typically, these are objects that allow the addition of text, various information icons, floor plans of rooms (a polygon-type object with a set line thickness and supplemented by objects such as windows, doors, etc.), but also individual equipment such as tables, chairs, etc.

Incorrectly set map: There are two categories in the illustration of the created seat map. On the sides of the auditorium section are pairs of tables. The right pair of tables is allowed to book only the entire table, so the entire table is color-coded, not individual chairs. At the same time, the preview also highlights an error you may be making while creating it. If you only allow the reservation of an entire table, you need to set a special category for these tables. In the preview we see that the price for one seat at the right table is the same as the price of five seats at the left table, which is definitely not desirable!