News

Contract Withdrawal Button

6/20/2026

Due to current legislation, we have added a new feature that enables compliance with the requirements for so-called Online Withdrawal from Contract for end customers.

In Settings - Booking Page - Terms and Conditions, it is now possible to enable this functionality on the booking page. You can also specify an informational text, a notification email address, and adjust the statutory withdrawal period.

Once activated, a Withdrawal from Contract link will appear in the footer of the reservation page. Clicking this link opens an online form where customers can enter the required information. The same form is also available within the statutory period on the reservation detail page, voucher detail page, and similar records.

When a customer completes and submits the form, a confirmation email is sent automatically. The withdrawal request can then be found in the administration under Forms - Contract Withdrawals, where you can manage these requests, keep records, and update their status.

⚠ Due to the universal nature of the system and the variety of business types it supports, this feature is not enabled by default and must be activated according to your specific needs.

SMS Sending Security

6/4/2026

Due to the increasing number of attacks and attempts to misuse web systems, we recommend reviewing and securely configuring SMS recipient restrictions.

We recommend that in Settings - General Settings - SMS, you allow only those recipient countries where you actually have customers. This is especially important if you require verification of a customer's phone number during booking or registration. Doing so helps prevent misuse of SMS sending and unnecessary consumption of your SMS credit.

Optional purchase of customer credits

4/12/2026

Using customer credits is an interesting and effective tool for increasing the flexibility of the entire booking process. Customers can purchase a suitable credit package online and then immediately use those credits on their own.

We have introduced a new option for defining a purchase package, allowing customers to choose how many credits they want to buy. This is especially useful when you offer services with different prices and the customer wants to purchase only a specific number of credits to pay for a booking using their credits.

New events for custom messages

2/18/2026

Would you like to communicate with your customers even more effectively and proactively? We’ve added several new custom message options that are perfect for this purpose.

You can now schedule custom messages linked to customer birthdays or name days. These messages can also include an automatically generated voucher code, which the customer can redeem as a gift.

In a similar motivational way — again optionally combined with a voucher code as a gift — you can use the event End of reserved appointment (ignored if a newer customer reservation exists). This event allows you to send a custom message to a customer when some time has passed since their last reservation and they haven’t made a new one yet. It’s ideal if you want to encourage repeat bookings or simply remind customers to book again (typically for regularly provided services such as beauty salons, vehicle inspection stations, or training courses).
 

Online chat on Messenger and WhatsApp

2/11/2026

If you would like to allow your customers to contact you quickly via chat redirected to Facebook Messenger or WhatsApp, it is now very easy. In Settings → Booking Page → Content, a new option is available to set up special links that display icons in the footer of the booking page. After clicking them, the visitor is redirected to a direct chat with your Facebook Page or WhatsApp profile.

TRMNL Display Support

2/3/2026

Do you want to display information about who’s next in the waiting area, which squash court is currently in use, or whether a meeting room is available – efficiently and in a modern way?

You can now connect your reservation system with the TRMNL display – an e-ink platform that clearly shows current reservations directly on site. The device does not require a permanent power connection, making it easy to place wherever this information is needed.

Interested in the TRMNL solution? Read more about it in the documentation.

Customer labels Improvements

10/16/2025

Did you know that you can assign labels to individual customers? These labels can then play a role in conditional pricing, access to resources, exports, and more.

A new feature now allows automatic label assignment based on the source used for the reservation. In the advanced settings of a Place, Service, or Employee, you can set a specific label that will be automatically assigned when a customer creates a reservation. This automation is especially useful for various marketing activities, allowing you to easily distinguish customers who have used a specific service offer and continue working with them accordingly.

Calendars for better overview

10/1/2025

Do you have many resources and want to navigate appointments and reservations more easily? In the events or reservations calendar, you can create and use custom calendars that work as a predefined filter for Resources, Places, Services, or Employees. These calendars can then be switched very easily, giving you a quick way to change your view of events or reservations in the calendar.

These same calendars can also be used within the navigation guidepost on the reservation page (Settings – Reservation Page – Basic Settings – Guidepost Content), which makes it very simple to filter the offer for customers based on a comprehensive selection of resources.